Unless otherwise specified, all items (excluding sale and final sale) items may be returned for a store credit within 4 days of the date received. Returned items must be unworn and unwashed (free of any stains from makeup, deodorant, or wear) with original L'amour Couture tags attached. Defective items must be reported within 48 hours of receipt. If not reported within that time frame, we will not be able to issue a credit for the item(s). If you believe you have received an incorrect item, please contact our customer service or email firstname.lastname@example.org within 24 hours of receiving your package and we will be happy to assist you. Thank you for compliance to our store policies. We hope enjoy your shopping experience with L'amour Couture!